To get technical support assistance you must:
1) First register your product at Product Registration. As part of the Product registration process you will create a login and password. Your login will be your email address.
2) Login and select “Submit a Technical Question”.
3) Select “Create a New Ticket” follow the online process to open a trouble ticket.
You will get a response from a Technical Support Specialist typically within a few hours, but during very busy times (and over weekends) please allow up to 1 or 2 business days for a response.
